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James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

Today, I will be sharing with you some wisdom and business insights from James Cash Penny; the founder of JC Penny stores. I consider the business quotes of James Cash Penny resourceful because of his tough business standards. If you must know; Sam Walton, the founder of Wal Mart was inspired by James Cash Penny to go into the retail business. Without wasting much of your time, below are some of James Cash Penny’s business quotes.

                James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

1.            “A merchant who approaches business with the idea of serving the public has nothing to fear from competition.”

2.            “A store’s best advertisement is the service its goods render, for upon such service rest the future, the goodwill of an organization.”

3.            “As a rule, we find what we look for; we achieve what we get ready for.”

4.            “Change is vital; improvement is the logical form of change.”

5.            “Clock watchers never seem to be having a good time.”

6.            “Courteous treatment will make a customer a walking advertisement.”

7.            “Determine to do some thinking for yourself. Don’t live entirely on the thoughts of others. Don’t be an automation.”

8.            “Do not primarily train men to work. Train them to serve willingly and intelligently.”

9.            “Every man must decide for himself whether he shall master his world or be mastered by it.”

10.          “Exchange ideas frequently.”

James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

11.          “Growth is never by mere chance, it is the result of force working together.”

12.          “Honor bespeaks worth. Confidence begets trust. Service brings satisfaction and cooperation proves the quality of leadership.”

13.          “I believe a man is better anchored who has a belief in the Supreme Being.”

14.          “I believe in trusting men, not only once but twice – in giving a failure another chance.”

15.          “I cannot remember a time when the golden rule was not my motto and precept, the torch that guided my footsteps.”

16.          “I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.”

17.          “I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.’

18.          “I was long brought up to think that it was nothing short of a crime to miss a sale.”

19.          “It is always the start that requires the greatest effort.”

20.          “It is the services we are not obliged to give that people value most.”


James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

21.          “It is always my practice to train salespeople under my direct supervision and to treat children with the utmost consideration.”

22.          “Luck is always the last refuge of laziness and incompetence.”

23.          ‘Men are not great or small because of their material possession. They are great or small because of what they are.”

24.          “My definition of an executive’s job is brief and straight to the point. It’s simply this: Getting things done through other people.”

25.          “No business can succeed in any great degree without being properly organized.”

26.          “No company can afford not to move forward. It may be at the top of the heap today or at the bottom of the heap tomorrow if it doesn’t.”

27.          “No matter the position or experience in life, there is in everyone more latent than developed ability, far more unused than used power.”

28.          “No serious minded man should have time for the mediocre in any phrase of his living.”

29.          “Responsibility is given to him on whom trust rests. Responsibility is always a sign of trust.”

30.          “Salesmanship is limitless. Our very living is selling. We are all salespeople.”


James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

31.          “Salesmanship too, is an art; the perfection of its technique requires study and practice.”

32.          “Selling is our number one job. Never get away from selling a lot of merchandise personally. The more you sell, the more you learn.”

33.          “Success cannot come from standstill men. Methods change and men must change with them.”

34.          “Success will always be measured by the extent to which we serve the buying public.”

35.          “The art of effective listening is essential to clear communication and clear communication is necessary to management success.”

36.          “The best merchandise will go back to the shelf unless handled by a conscientious tactful salesman.”

37.          “The best teamwork comes from men who are working independently toward one goal in unison.”

38.          “The disciplined are free.”

39.          “The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.”

40.          “The golden rule finds no limit of application In business.”


James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

41.          “The greatest teacher I know is the job itself.”

42.          “The keystone of successful business is cooperation. Friction retards progress.”

43.          ‘The men who have furnished me with my greatest inspiration have not been men of wealth but men of deeds.”

44.          “The problem with the bronco is to get on and stay on. That is the problem with the golden rule to understand and apply.”

45.          “The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.”

46.          “The well satisfied customer will bring the repeat sale that counts.”

47.          “Theory is splendid but until put into practice, it is valueless.”

48.          “There has never been a time when a career in the Penny Company was not a challenge that brought out the best in a man.”

49.          “There’s no better friend to any merchant than a fair competitor.”

50.          “Too many would be executives are slaves of routine.”


James Cash Penny Quotes: Business Advice from a Retail Mogul and founder of J C Penny

51.          “We can serve our customers well only if our buying jobs are right. You cannot sell if you haven’t ordered wanted goods into your store.”

52.          “We get real results only in proportion to the real values we give.” © 2009 - 2015. All Rights Reserved | See Privacy Policy and Terms and Conditions.